Returns & Exchanges

At Rezoni, we stand behind the quality of our electronics and offer a 30-day window for returns on all devices in their original condition. We aim to ensure you are fully satisfied with your tech purchase through a transparent and efficient exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Device

  Securely pack the electronics in their original packaging, ensuring all accessories, cables, and manuals are included to avoid restocking fees.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the device for functionality and condition, we will process your refund or ship your replacement within 3-5 business days.